Terms of Service

The Terms Of Service shall apply to all items purchased from the Selby House. By purchasing with the Selby House, you are agreeing to the following terms of service. 

PURCHASES + HOLDS

When purchasing vintage, please note that once these items are in your possession they are your responsibility. All vintage pieces should be handled with the utmost care. Some vintage pieces require more care than others. 

Please measure and ask as many questions as necessary prior to purchase. We are here to help and are more than happy to send more photos, videos, and answer any questions you may have. We take pride in our products and sell vintage in as best of condition as possible. The condition of each varies accordingly.

The Selby House does not place items on hold longer than 24 hours without full payment. From the date a hold is initiated, the client has 24 hours before the item(s) is placed back into our inventory.

PAYMENT

The Selby House accepts credit card, check, or wire transfer as payment for a purchase. Payments are non-refundable once a transaction is complete.

RETURNS

Please note all sales are final. In the case you receive an item damaged or not in the condition as shown in photos please email us at cat@theselbyhouse.com within 48 hours of delivery. 

SHIPPING + DELIVERY

Please see the SHIPPING page for more information.

We highly recommend shipping to ensure the safe and secure transport and placement of our vintage pieces. Shipping rates are calculated by the shipping companies based on weight, size and distance traveled. We do not control shipping rates and cannot offer discounts on shipping.
We are not responsible for any delays, or damage that may occur during transit.

PICK-UP

Sold items MUST be picked up within SEVEN business days of purchase. If additional time is needed, all requests must be coordinated with the Selby House. 

Blankets and packing items are suggested for in-store pick ups for furniture & fragile items. Please bring help as needed as we do not provide assistance with loading items.

Items not picked up after 30 days are considered abandoned property and will be put back for sale on the floor. 

DESIGNER / TRADE ACCOUNT

Please email cat@theselbyhouse.com regarding all trade inquiries.